The State of Contingent Workforce Management 2018-2019

The State of Contingent Workforce Management:
Welcome to the New World of Work
REPORT AUTHOR: CHRISTOPHER J. DWYER, VICE PRESIDENT OF RESEARCH, ARDENT PARTNERS

Thank you for participating in Ardent Partners' annual contingent workforce- and Future Of Work-focused research effort. Our goal is to publish the definitive "State of Contingent Workforce Management" report for the year and your participation is invaluable!

This year's research study seeks to uncover the key trends that are driving organizations to answer a critical question: "How does work get done?". From the utilization of contingent and non-employee labor (including services) to the rise of new innovations and technologies, we are living in a new world of work. This critical new research study will be the official "guidebook" for thriving in this exciting new world of business. (For the purposes of this research study, "non-employee" talent includes temporary workers (sourced via staffing suppliers), freelancers, independent contractors, robotics, professional services, and "gig" workers.)

Please note the last survey question, which asks if you would be willing to participate in a 20-to-30 minute interview with the report author, Christopher J. Dwyer. Your discussion may remain completely anonymous.

As a thank you for taking this ~15 minute survey, you will receive a free copy of this report when it publishes in October 2018.

Finally, if you find the topics covered by this survey to be very relevant to your work, you will find great value in attending our
CPO Rising 2018 Summit in Boston this Fall. Click here to register.

Space Cell	Currently Implemented	Plan to Implement Within Two Years	No Plans to Implement
Collaboration w/ Human Resources (HR) or Human Capital Management (HCM)	Collaboration w/ Human Resources (HR) or Human Capital Management (HCM): Currently Implemented	Collaboration w/ Human Resources (HR) or Human Capital Management (HCM): Plan to Implement Within Two Years	Collaboration w/ Human Resources (HR) or Human Capital Management (HCM): No Plans to Implement
Leverage a third-party services solution (i.e. MSP) to facilitate day-to-day CWM operations	Leverage a third-party services solution (i.e. MSP) to facilitate day-to-day CWM operations: Currently Implemented	Leverage a third-party services solution (i.e. MSP) to facilitate day-to-day CWM operations: Plan to Implement Within Two Years	Leverage a third-party services solution (i.e. MSP) to facilitate day-to-day CWM operations: No Plans to Implement
Utilize supplier optimization tactics to better manage staffing suppliers	Utilize supplier optimization tactics to better manage staffing suppliers: Currently Implemented	Utilize supplier optimization tactics to better manage staffing suppliers: Plan to Implement Within Two Years	Utilize supplier optimization tactics to better manage staffing suppliers: No Plans to Implement
Place more emphasis on SOW management and services procurement	Place more emphasis on SOW management and services procurement: Currently Implemented	Place more emphasis on SOW management and services procurement: Plan to Implement Within Two Years	Place more emphasis on SOW management and services procurement: No Plans to Implement
Leverage VMS technology to gain better control of CWM attributes (i.e. visibility, costs, talent, etc.)	Leverage VMS technology to gain better control of CWM attributes (i.e. visibility, costs, talent, etc.): Currently Implemented	Leverage VMS technology to gain better control of CWM attributes (i.e. visibility, costs, talent, etc.): Plan to Implement Within Two Years	Leverage VMS technology to gain better control of CWM attributes (i.e. visibility, costs, talent, etc.): No Plans to Implement
Marry traditional procurement measurement strategies with talent-led performance measurement	Marry traditional procurement measurement strategies with talent-led performance measurement: Currently Implemented	Marry traditional procurement measurement strategies with talent-led performance measurement: Plan to Implement Within Two Years	Marry traditional procurement measurement strategies with talent-led performance measurement: No Plans to Implement
Implement better risk management strategies to control and mitigate talent compliance risks	Implement better risk management strategies to control and mitigate talent compliance risks: Currently Implemented	Implement better risk management strategies to control and mitigate talent compliance risks: Plan to Implement Within Two Years	Implement better risk management strategies to control and mitigate talent compliance risks: No Plans to Implement

The State of Contingent Workforce Management 2018-2019

Introduction